selalubetPrivacy Policy
This page describes what we collect when you use selalubet and how we keep that data protected. We at selalubet handle personal information with standard encryption, secure servers, and transparent retention practices. Your account details, payment records, and betting history are processed only to operate the platform and comply with applicable law.
Our privacy practices apply to all selalubet products—football markets (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports betting. We collect data through account registration, deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your activity on the platform. We do not sell or share this data with third parties except as required by law or to process your payments.
If you have questions about how we use your data or wish to exercise your privacy rights, our support team responds during business hours. This policy is available where our services operate under local law permit.
What we collect and how we use it
We at selalubet collect account information when you register: email address, username, password (hashed), full name, national ID number, date of birth, and phone number. We use this data to create your account, verify your identity, and process withdrawals. Your email receives account notifications—login alerts, withdrawal confirmations, promotion messages (which you can disable). We do not share your email with third parties outside selalubet's direct operations.
When you deposit, we collect payment details. For e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), we receive confirmation that the transfer succeeded; we do not store your e-wallet login or credentials. For bank transfers (e-wallet, mobile banking, local payment, online payment, e-wallet virtual accounts), we log the transaction ID, amount, and timestamp. We do not retain your full bank account number—only the last four digits appear in your withdrawal history for reference.
We collect your betting and gaming activity: which matches you wagered on, your stake and odds, whether you won or lost, which slot games you played, your session duration. We use this data to settle bets accurately, prevent fraud, and generate your account statements. We do not use this data to target you with specific odds or games. Our algorithms treat all users uniformly based on their tier status (Standard, Silver, Gold, Platinum, Diamond), not their personal betting patterns.
- Account data
- Email, name, ID number, date of birth, phone. Used for account verification and withdrawal processing.
- Payment records
- Deposit and withdrawal transactions with amounts and timestamps. Retained for tax and regulatory purposes.
- Betting activity
- Wagers placed, outcomes, winnings, losses. Used to settle bets and generate statements.
- Device and IP data
- Your IP address, device type, browser version. Used to detect fraud and unusual account access.
Data retention and security on selalubet
We at selalubet keep your account active indefinitely while you maintain your account. Once you close your account, we retain account data for tax and regulatory compliance for seven years, then delete it. Payment transaction records are retained for the same period. Your betting history (wagers, outcomes) is retained for account dispute resolution and regulatory audit, then deleted after retention windows expire.
We use industry-standard encryption (TLS 1.3) for all data in transit—between your device and our servers. Your password is hashed with salt, so we never store your plaintext password. Payment information is processed through PCI-DSS-compliant payment gateways; we do not store your full card details or bank credentials. Our servers are located outside Indonesia in secure data centres with 24/7 monitoring and automated backups. This means your data may be processed in jurisdictions with different privacy laws than your own—you acknowledge this by using selalubet.
Third-party processors and data sharing
We share your data with processors necessary to operate selalubet. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment gateway operators, and bank processors for online payment, e-wallet, mobile banking, local payment) receive your transaction data to execute deposits and withdrawals. These processors have their own privacy policies; we are not responsible for their data practices. Identity verification services receive your ID number, full name, and ID scan to verify your identity against government records. We use these verification services only during your first withdrawal and do not share your verified status with other companies.
We do not sell your personal information to advertisers, data brokers, or marketing firms. We do not allow third parties to build user profiles from selalubet data. We share account information with law enforcement or regulators only when required by court order or legal obligation. We may share anonymized, aggregated data (e.g., "30 percent of selalubet users prefer Liga 1 markets") with analytics partners; this data cannot identify you personally.
Your rights and data access on selalubet
We at selalubet recognize your right to access, correct, and delete your personal data. You can download your account data—all personal information, transaction records, betting history—by contacting support. Your request is fulfilled within one business day. You can correct any inaccuracy in your account (name, email, phone) by updating your profile directly or requesting our support team make the change.
You can request deletion of your account and associated data. If your account has no outstanding bets or pending withdrawals, deletion is processed immediately. Your data is then deleted after retention windows expire (seven years for tax records, then permanently removed). You can disable marketing emails anytime via your account settings; promotional messages cease within 24 hours.
We at selalubet do not restrict your access to selalubet services if you exercise your privacy rights. Requesting your data, correcting information, or deleting your account does not trigger account suspension or removal from our platform. If you believe we have mishandled your data, you can lodge a complaint with the data protection authority in your jurisdiction or contact our support team for escalation.
Cookies and tracking on selalubet
We use cookies to keep you logged in and remember your preferences (language, payment method, bet slip history). These are functional cookies necessary for selalubet to operate. We do not use tracking cookies to follow your browsing outside selalubet. We do not sell cookie data to advertisers. You can disable cookies in your browser settings; this may prevent selalubet from functioning correctly. Our mobile app uses similar local-storage methods for the same purpose—session management and preference retention.
Functional cookies store your login session token, language preference, and recently-viewed markets. These cookies expire after 90 days of inactivity. Analytics cookies (if enabled) track page views and button clicks to help us improve selalubet's interface. You can opt out of analytics cookies in your account settings without affecting your access to betting, deposits, or withdrawals. We do not use third-party tracking pixels or social-media cookies on selalubet.
We at selalubet operate in jurisdictions where local law permits online gaming and sports betting. Our data processing practices comply with laws in those jurisdictions. If selalubet becomes unavailable in your region due to regulatory changes, we will notify you by email and suspend your account access. You retain the right to withdraw your funds; we process withdrawals within standard windows even if new access is restricted.
If you have privacy questions or wish to exercise your data rights, contact our support team. We respond to data requests during business hours, typically within one business day. Include your email address and account username in your request. For urgent matters, mark your email as urgent and our team will prioritize your case. We do not charge fees for data access or correction requests.
Summary – Our selalubet data practices
We at selalubet collect account information, payment records, and betting activity to operate the platform and comply with law. We encrypt all data in transit, hash your passwords, and process payments through secure third-party gateways. We retain your data for as long as your account is active, then delete it after regulatory retention windows expire.
We share your data only with processors necessary for deposits, withdrawals, and identity verification. We do not sell your information to third parties. We do not use cookies to track you outside selalubet. You have the right to access, correct, and delete your data; our support team fulfills these requests within one business day at no cost.
Our servers may be located outside your jurisdiction, so your data may be processed under different privacy laws. We undertake standard industry security practices, but acknowledge residual risk. We process data in compliance with applicable law in jurisdictions where selalubet operates. If you have concerns about our data practices or believe we have violated your privacy, contact our support team or lodge a complaint with your local data protection authority.